Shipping Policy
Last updated: 09th May 2024
We pack each and every single shipment carefully and try to minimize the possibilities of contamination and damage through its delivery to the customer. We may send the shipment through any reputed Courier Service or a Courier Service of customer’s choice, only if feasible for us. The tracking details of the shipment shall be sent to the customer to his/her registered email and/or mobile number.
1. Dispatch and Delivery Time
We dispatch the items-in-stock within 1-2 days of receiving customer’s order. In orders where pure cultures are required, we may require to inoculate a fresh culture media that would subsequently increase the dispatch time to 3-7 days.
Some courier service providers may not deliver to the Customer’s locality for one or another reason without acknowledging the same at the time of booking the shipment. The Customer is kindly requested to collect the shipment in person from that service provider and notify us the same.
The delivery time is integrated with the Courier Service Provider, Preferred Delivery Speed, Delivery location, etc. The maximum expected delivery time is-
3-7 WORKING Days after shipping with for DOMESTIC SHIPMENTS
2-4 week after shipping of INTERNATIONAL SHIPMENTS
Once handed over to the courier service, we have no control over the shipment. We accept no liability for any delay, damage or loss of the shipment, a rare case scenario, during transition because its beyond our scope.
However, we will send the replacement or issue a full refund for the LOST and DAMAGED GOODS.
Please see our Refund and Return Policy for more details.
2. Shipping Charges
We MAY provide free shipping for DOMESTIC and INTERNATIONAL orders, but NOT OBLIGATED for the same.
When free shipping is not available for an order from a delivery location, it may be- 1. calculated during checkout at our store, 2. charged on a flat rate basis, Or 3. the actual shipping charges may be charged from the customer.
3. Custom Clearance, Custom Duty, Local Taxes, etc.
Once shipped by us, the CUSTOM DUTIES, CUSTOMER CLEARANCE, LOCAL TAXES, and any other COUNTRY/STATE/GEO LOCATION-SPECIFIC TAX or CHARGES shall be the sole responsibility of the BUYER. Most of the time, the courier service provider pays these charges to the respective Local Authorities on confirmation with the BUYER on his behalf, and collects the same from the BUYER at the time of delivery.
Contact Us If you have any question, please contact us.
By email: info@agripie.com
By phone: +91 85440 90099
By visiting this page on our website: https://agripie.com
Address: Village Nawada, Via Kaali Ji Mandir, AIIMS Road, Phulwari Sharif, Patna- 801505, Bihar, Bharat.
